Shipping policy
Shipping Policy
At Anterimal, we strive to get your orders to you as quickly and safely as possible. Please review our shipping policy below:
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Processing Time
- All orders are processed within 3-5 business days.
- Since our products are made in small batches or to order, slight delays may occur during busy periods.
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Shipping Rates & Delivery Estimates
- Shipping costs are based on Royal Mail's current rates and are calculated at checkout.
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Estimated delivery times:
- UK: 2-5 business days
- Please note that delivery times are estimates and may vary due to factors beyond our control.
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International Shipping
- Unfortunately, we are currently unable to ship outside the UK.
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Order Tracking
- Once your order has been dispatched, you will receive an email with tracking information provided by Royal Mail.
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Lost or Delayed Packages
- If your package is significantly delayed or lost, please contact us at anterimaldesign@gmail.com.
- We will do our best to assist, but Anterimal is not responsible for delays caused by courier services.
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Incorrect Shipping Information
- Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions about shipping, please do not hesitate to contact us at anterimaldesign@gmail.com.